Helped to improve decision quality with data management and visualization capabilities

Company Information

A leading health plan provider sought to upgrade its decision-quality by addressing underlying issues in data management and leveraging Business Intelligence (BI) and analytics for improved data visualization. The challenge was to integrate diverse data sources into a cohesive, high-quality data warehouse (DW) environment and develop intuitive visualizations that could drive better decision-making across the organization. ProCogia was tasked with developing a solution that would streamline data processes, enhance data quality, and enable self-service analytics across departments.

The Challenge

The primary challenge was the presence of significant data quality issues that adversely affected key business drivers, coupled with a lack of efficient mechanisms for generating reports and analyzing Key Performance Indicators (KPIs). The health plan provider needed a robust data management framework and advanced visualization capabilities to support accurate, timely decision-making and monitor performance effectively.

Procogia’s Approach

We took a multi-threaded, agile approach that allowed the company to quickly produce high-quality visualizations and advance its core data management and BI infrastructure. Our process included the following steps

Identify the business drivers that are important to the various stakeholders

Identify the data quality issues that are negatively impacting key business drivers

Develop mechanisms to generate reports from the new DW (Data Warehouse) environment

Analyze the KPIs to detect discrepancies

Validate the percentage of missing and negative values for different variables and data sources

The Results

The client’s BI program now drives significantly improved decision-making capabilities that have been enthusiastically received by both internal users and community partners. Increased capabilities include:

Better support to the Information Management business group to ensure Data Quality Services, Outlier Detection and Aberration Monitoring

Efficient support processes that merge dashboard data sources into the EDW

A framework to extend self-service analytics in sustainable iterations across departments

Services Used

Data Consultancy

We provide data consultancy to organizations to optimize your investment in people, processes, and technology. This is typically through data strategy engagements, roadmaps, transformations, and independent technology advice.

BI & Analytics

We transform complex and high-volume data into BI reports using dashboards and visualizations, allowing you to make smarter decisions.


Through strategic data management and the development of advanced visualization capabilities, ProCogia significantly enhanced the decision-making quality of a health plan provider. This case study exemplifies ProCogia’s ability to address complex data challenges, delivering tailored solutions that drive operational excellence and strategic growth. The success of this project underscores the transformative power of data when leveraged through effective management, analysis, and visualization strategies.

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