AT PROCOGIA, WE’RE COMMITTED TO PROTECTING AND RESPECTING YOUR PRIVACY.
The General Data Protection Regulation (GDPR) says that the information we provide to people about how we process their personal data must be:
concise, transparent, intelligible, and easily accessible;
written in clear and plain language;
free of charge.
We’ve made sure ours is.
Our privacy notice below explains how, when and why we collect personal information about who visits our website – including how we use it and how we keep it secure.
Who are we?
How do we collect information from you?
When you use our website, including when you contact us about products and services or sign up for our newsletter, we collect information from you.
What type of information is collected from you?
We collect personal information that might include your IP address, geographical location, browser type, source of referral as well as which pages you looked at and for how long. It also includes contact information that you give us when you make an inquiry.
How is your information used?
We may use your information to:
improve your browsing experience by personalizing the website;
seek your views or comments on the services we provide;
notify you of changes to our services;
send you communications which you have requested and that may be of interest to you;
provide third parties with statistical information about our users – but this information will not be used to identify any individual user;
handle inquiries and complaints (incredibly rare…) made by or about you relating to the website.
Who has access to your information?
We will not sell or rent your information to third parties.
We will not share your information with third parties for marketing purposes other than those set out in Disclosures.
What about social media?
If you make comments or posts on social media (our Facebook or Twitter page, for example), then the rules of that platform apply, so please be aware that your comments or reactions could be made public.
If you add a comment to any of our own blogs or reviews, these will be shared with other users and the wider general public. So please don’t be offensive, insulting, or defamatory. In addition, you’re responsible for ensuring that any comments you do make comply with relevant policies on acceptable use.
We don’t control Facebook and Twitter so please make sure you review the privacy policies as well as the terms and conditions of any social media platforms you use. It’s important that you understand what they do with your information – and it means you can adjust your privacy settings if you don’t want things shared or in the public domain.
In addition, we may disclose information about you:
(a) to the extent that we are required to do so by law;
(b) in connection with any legal proceedings or prospective legal proceedings;
(c) in order to establish, exercise or defend our legal rights (including providing information to others for the purposes of fraud prevention and reducing credit risk); and
(d) to the purchaser (or prospective purchaser) of any business or asset which we are (or are contemplating) selling.
Peace of mind about your choices
We will not contact you for marketing purposes by post, email, phone, or text message unless you have given your prior consent.
You can change your marketing preferences at any time by contacting us by email: firstname.lastname@example.org.
How you can access and update your information
If you change your email address, or any of the other information we hold is inaccurate or out-of-date, please email us at email@example.com.
What we do to protect your personal information
When you give us personal information, we take great care to ensure that it’s treated securely. We have strict procedures and security features in place to try to prevent unauthorized access.
We will take reasonable technical and organizational precautions to prevent the loss, misuse, or alteration of your personal information.
We will store all the personal information you provide on our secure (password-protected and firewall-protected) servers. Some of this data may be stored in secure servers outside the EU. It may also be processed by people operating outside the EEA who work for one of our suppliers. When you submit your personal data to us, you give your consent to it being stored and processed in this way.
All electronic transactions you make to, or receive from us, containing sensitive information will be encrypted using SSL technology.
We take great care to ensure any confidential information remains protected, but we cannot guarantee the security of data sent over the internet.
Use of ‘cookies’ (not the interesting, edible kind)
We use both ‘session’ cookies and ‘persistent’ cookies on our websites. We will use the session cookies to keep track of how you move around our website and to monitor user behavior for statistical and marketing purposes. We will use the persistent cookies so that we recognize you when you visit our website.
Session cookies will be deleted from your computer when you close your browser. Persistent cookies will remain stored on your computer until deleted, or until they reach a specified expiry date.
WordPress also stores personal information in their user profile. View their privacy notice here.
You can switch off cookies by changing your browser preferences. Be aware that this might affect functionality when using our website.
Links to other websites
16 or under
Welcome, young visitors! We feel strongly about protecting the privacy of children aged 16 or under. If you are aged 16 or under‚ please get your parent/guardian’s permission beforehand whenever you provide us with personal information.
Review of this notice
This notice was last updated in March 2021.
We review our policies on a regular basis and may update our privacy notice by posting a new version on our website.
You should check this page occasionally to make sure you are happy with any changes. We may also notify you of changes to our privacy notice by email.
That’s it! Thanks for reading.
ProCogia utilizes enterprise-grade best practices to protect our clients’ data, and works with independent experts to verify its security, privacy, and compliance controls, and has achieved a SOC 2 Type 1 attestation report in line with stringent industry standards.
SOC 2 Report
We work with an independent auditor to maintain a SOC 2 report, which objectively certifies our controls to ensure the continuous security of our clients’ data.
Developed by the Assurance Services Executive Committee (ASEC) of the American Institute of Certified Public Accountants (AICPA), the Trust Services Criteria is the set of control criteria to be used when evaluating the suitability of the design and operating effectiveness of controls relevant to the security, availability, or processing integrity of information and systems, or the confidentiality or privacy of the information processed by the systems at an entity, a division, or an operating unit of an entity.
Continuous Security Control Monitoring
ProCogia uses Drata’s automation platform to continuously monitor 100+ security controls across the organization. Automated alerts and evidence collection allows ProCogia to confidently prove its security and compliance posture any day of the year, while fostering a security-first mindset and culture of compliance across the organization.
Security is a company-wide endeavor. All employees complete an annual security training program and employ best practices when handling client data.
ProCogia works with industry leading security firms to perform annual network and application layer penetration tests.
Secure Software Development
ProCogia utilizes a variety of manual and automatic data security and vulnerability checks throughout the software development lifecycle.
Data is encrypted both in-transit using TLS and at rest.
Vulnerability Disclosure Program
If you believe you’ve discovered a bug in ProCogia’s security, please get in touch at firstname.lastname@example.org. Our security team promptly investigates all reported issues.