Unlock Conversational Content with InfoIQ
Your website is full of valuable information—support pages, wikis, PDFs, even images—but most of it goes unused. InfoIQ makes that content instantly accessible through conversational AI, helping you engage users, reduce support load, and generate more qualified leads.
Overview | Demo | Capabilities | Workflow
Overview
Most chatbots only scratch the surface.
They follow rigid scripts, can’t handle real questions, and often frustrate users instead of helping them. InfoIQ changes that.
InfoIQ by ProCogia is a GenAI-powered solution that turns all your web content—FAQs, documents, community posts, internal wikis—into a searchable, conversational experience. Whether you’re aiming to reduce support tickets, boost conversions, or improve self-service, InfoIQ helps you deliver instant, accurate answers—at scale.
Demo
See InfoIQ in action.
From real-time chat to embedded lead capture and scheduling tools, watch how InfoIQ delivers a full-stack conversational experience that drives engagement and results.
Capabilities
- Conversational Access to Content – Users chat with your website and get instant answers drawn from live content, not canned scripts.
- Automated Content Ingestion – Pulls data from PDFs, webpages, and images—ensuring up-to-date, searchable responses.
- Integrated Lead Generation – Embed Calendly links, call scheduling, or forms directly in chat to convert interest into action.
- Scalable & Customizable AI – Start small and scale as your needs grow—with customizable deployment options and continuous improvement.
Workflow
Step 1: Initial Consultation & Needs Assessment
We start with a discovery session to fully grasp your needs, followed by a customized plan tailored to your specific requirements.
Step 2: Demonstration
A live demonstration of InfoIQ’s features and benefits, and a Q&A session to address any questions and explain customization options.
Step 3: Data Ingestion & Implementation
Our team assists with data integration and system configuration to ensure seamless setup and alignment with your data sources.
Step 4: Delivery of Enhanced Analysis Reports
We deliver regular, comprehensive reports with actionable insights, continuously refining the analysis based on your feedback to ensure relevance.
Step 5: Ongoing Support & Consultancy
We provide expert support and continuous improvements, helping you interpret reports and suggest new ways to leverage InfoIQ for maximum value.
Our Promise
Trusted by Top Companies Worldwide
Our InfoIQ service has been instrumental in helping leading global brands transform their customer experience and drive operational efficiency.
Ideal Organizations:
- Customer-Facing Businesses – eCommerce, SaaS, Telecom who want to enhance website engagement, reduce support tickets, and capture more leads through self-service.
- Enterprises with Complex Knowledge Bases – Healthcare, Finance, B2B Services that need unified access to critical internal content across formats and sources.
- Marketing & Sales Teams – In any industry looking to turn traffic into conversations, and conversations into conversions.
- Support & Documentation Teams – seeking to deflect tickets, surface answers faster, and improve customer satisfaction without adding headcount.
Ideal Users / Teams:
- Marketers & Growth Teams – to embed lead gen into high-value content experiences.
- Support Teams – to reduce repetitive queries and improve resolution times.
- Content Managers – to centralize and surface knowledge without rewriting everything.
- Sales Teams – to use the chatbot as a 24/7 front-line rep.
- IT & Web Teams – to enable intelligent self-service with minimal ongoing maintenance.
Drawbacks of Traditional Methods
Product Reviews Analysis
Siloed data, limited scope, and inconsistent results.
Manual Use of Gen AI Tools
Time-consuming, scalability issues, and inconsistent results.
